Which lifecycle stage defines how value is created and delivered?

The objectives of service strategy includes :

An understanding of what strategy is.

A clear identification of the definition of services and the customers who use them.

The ability to define how value is created and delivered.

Means to identify opportunities to provide services and how to exploit them.

A clear service provision model that articulates how services will be delivered and funded as well as to whom they will be delivered and for what purpose.