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Why don't Problem records automatically move from Resolved to Closed after the fix is implemented.

Why don't Problem records automatically move from Resolved to Closed after the fix is implemented.

A.

It is designed to follow the ITIL4 standard

B.

There is a scheduled job that automatically moves Resolved problems to Closed after 7 days

C.

It is good practice to monitor fixes implemented, to ensure the underlying issues are resolved, before closing a problem record

D.

There is no Closed state. Problem records are moved to Completed

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