Which of the following are defined for a given change model?
Choose 3 answers
A.
State transition conditions
B.
State model
C.
State transitions
D.
Phase model
E.
Phase transitions
The Answer Is:
B, C, D
This question includes an explanation.
Explanation:
Detailed Explanation:
In ServiceNow, a change model defines how a change progresses through its lifecycle. The state model refers to the predefined states (e.g., New, Assess, Authorize) a change can transition through. State transitions are the movement between these states. Similarly, a phase model represents the different phases of the change process (such as Request, Authorization, Implementation), which can have distinct requirements and actions. Each of these components defines a clear structure and sequence of events for managing changes effectively.
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