WalkMe’sDigital Experience Analytics (DXA)supports organizations bytracking how users interact with predefined on-screen elements, such as buttons, forms, or pages. This provides insights into user behavior, friction points, and adoption gaps, enabling organizations to optimize processes and improve digital experiences. DXA integrates with WalkMe Insights to deliver actionable data.
The other options are incorrect:
Replacing manual processes(A) is a benefit of automation, not DXA’s primary role.
Creating new applications(C) is outside WalkMe’s scope.
Eliminating training(D) is an exaggeration, as WalkMe supports training, not replaces it.
Extract from Official WalkMe Documentation:
Per the SAP WalkMe Digital Adoption Consultant Study Guide (Section 3.1: Analytics Overview):
“Digital Experience Analytics (DXA) tracks user interactions with predefined elements, offering insights into engagement and pain points to enhance digital adoption.”
The courseWalkMe Fundamentalsexplains:
“DXA helps organizations by monitoring how users interact with on-screen elements, providing data to identify inefficiencies and improve user experiences.”
Option B correctly describes DXA’s support for organizations.
[References:, SAP WalkMe Digital Adoption Consultant Study Guide, Section 3.1: Analytics Overview., WalkMe Insights User Guide, “Digital Experience Analytics” Section., Course:WalkMe Fundamentals, Module 3: Analytics Capabilities., ]
