You want to install the Service Packs on Avaya Aura® Contact Center (AACC) co-resident server...

Copy all Service Pack files to the folder that was used to install the previous set of Service Packs and then start the Contact Center Patch Manager.The previous folder will be scanned automatically and all new Service Packs will be offered for installation.

Copy all Service Pack files to D:\Avaya\servicePacks and then start the Contact Center Patch Manager. The new Service Packs will be automatically detected and offered for installation.

Browse for the top-level folder that contains all folders where Service Pack files are located, click on install and then click scan for updates to locate all Service Packs. The selected folder and all folders underneath it will be scanned, the new Service Packs will be offered for installation.

Add the folder containing each patch to the patch directory list in the Avaya Update Manager and then click Scan for updates to locate all Service Packs. The selected folders will be scanned, and the new Service Packs will be offered for installation.