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If announcements are not being played to callers, which troubleshooting steps will you perform?

Avaya 3313 Full Course Access
Avaya 3313 View All Questions

If announcements are not being played to callers, which troubleshooting steps will you perform? (Choose three.)

A.

From CCMA> Contact Management, ensure that the treatment address includes the correct SIP context for the ANMC, CONF and DIALOG services.

B.

Confirm recordings have been uploaded to the CCMS.

C.

From CCMA > Configuration > Media services and Routes, ensure that thetreatment address includes the correct SIP context for the ANNC, CONF and DIALOG services.

D.

Verify that each Media Server (AAMS) is associated with a least one Target Media Server (AAMS).

E.

Verify that each Media server (AAMS) is associated with a least one target Media server (AAMS).

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