In which three stages should user availability be clearly defined and communicated?

User availabilityshould be clearly defined and communicated in theKickoff,Process Analysis, andUATstages. These stages require direct interaction with Client Team members such asprocess owners,subject matter experts (SMEs), andend users.

DuringKickoff, availability is discussed to plan for workshops, document reviews, and approvals.

InProcess Analysis, SMEs are needed to walk through the As-Is process for accurate documentation.

InUAT, end users test the solution to ensure it meets business needs. Their availability is crucial for timely validation and sign-off.

Clear communication of availability in these stages helps avoid scheduling conflicts, delays, and incomplete information gathering.