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Select the best response to the following customer statement:“My iPhone sparked when I tried to...

Select the best response to the following customer statement:

“My iPhone sparked when I tried to sync it.”

A.

Sounds like you have a damaged sync cable. If the cable is damaged sparking can happen.

B.

I want to make sure we get a complete history of this issue. May I ask some specific troubleshooting questions?

C.

Are you sure you know how to sync an iPhone to a computer properly?

D.

All electronics can make sparks, you must be experiencing static electricity.

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