The balanced scorecard is designed to facilitate organizational change by:

TheBalanced Scorecard (BSC)is a strategic tool used to measure organizational performance from multiple perspectives:financial,customer,internal business processes, andlearningandgrowth. It is used toalign performance to vision and strategy, particularly during change initiatives.

Extract from HRCI-aligned HR knowledge (Leadership and Strategydomain):

The SPHR strategic planning content references BSC as a method to “integrate financial and non-financial performance indicators” to monitor transformation effectiveness. The BSC helps ensureHR’s role is tied to operational outcomes and business value delivery.