The most appropriate starting point for training program evaluation is a review of the original program objectives (D). At the SPHR level, evaluation begins by confirming what the program was intended to achieve.
Training objectives define desired outcomes such as skill acquisition, behavior change, or business impact. Without revisiting these objectives, it is impossible to determine whether the program was successful or what data should be collected. Objectives guide the selection of evaluation methods, metrics, and performance indicators.
Pre-training data analysis (A), participant interviews (B), and performance evaluation (C) are important evaluation activities, but they must be anchored to clearly defined objectives. Otherwise, evaluation results may be unfocused or misleading.
SPHR exam content emphasizes alignment between learning objectives, delivery, and evaluation, reinforcing that objectives are the foundation of any valid assessment process.
References :
HRCI SPHR Exam Content Outline — Functional Area: Learning and Development (training evaluation).
HRCI SPHR Study Guide — Evaluation models and objective-based assessment.
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