Higher levels of employee engagement are most strongly associated with lower absenteeism and higher profits (C). At the SPHR level, engagement is treated as a business performance driver, not merely a satisfaction metric.
Engaged employees demonstrate greater commitment, discretionary effort, and accountability. This leads to reduced absenteeism because employees are more motivated to be present and contribute. Engagement also correlates with higher productivity, better customer outcomes, and improved financial performance, which together drive profitability.
While fewer accidents (A) and greater interest in development (D) may occur, these are indirect outcomes. Training participation (B) may increase, but it is not the most significant or consistent organizational result.
SPHR exam content consistently links engagement to measurable business outcomes, particularly financial performance and operational efficiency. This makes absenteeism reduction and profit improvement the most compelling outcomes.
References :
HRCI SPHR Exam Content Outline — Functional Area: Employee Relations and Engagement (engagement outcomes; organizational performance).
HRCI SPHR Study Guide — Business impact of employee engagement.
