What is the first step in Kotter's 8-step process for leading change?
A.
Generate short-term wins
B.
Enlist a volunteer army
C.
Create a sense of urgency
D.
Build a guiding coalition
The Answer Is:
C
This question includes an explanation.
Explanation:
According to Kotter’s 8-step process for leading change, the first step is to create a sense of urgency among both managers and employees. This means making them aware of the existing problems or opportunities that require change, and motivating them to act with passion and purpose. Creating a sense of urgency helps to overcome complacency, resistance, and fear of change, and builds momentum for the change initiative. References: Kotter’s 8-step process for leading change, The Easy Guide to Kotter’s 8 Step Change Model, John Kotter’s Eight Step Change Model, Kotter’s 8 step Model of Change, How to Successfully Implement Kotter’s 8 Step Change Model
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