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To help service agents more accurately respond to a new case, Universal Containers wants a...

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To help service agents more accurately respond to a new case, Universal Containers wants a list of relevant Knowledge articles

displayed on the Case record page.

How should a consultant configure this requirement?

A.

Add the Knowledge tab to the Service Console.

B.

Add the Knowledge component to the Case record page.

C.

Add the Knowledge related list to the Case record page.

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