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Cloud Kicks (CK) often needs to seek assistance within its organization to resolve cases withits...

Cloud Kicks (CK) often needs to seek assistance within its organization to resolve cases with

its customers. Sometimes, CK needs partners to engage as well. CK wants a solution that is the most

effective for case communication while documenting the conversation history.

Which feature should the consultant recommend to meet the requirement?

A.

Use Slack for Service for Case Swarming.

B.

Send Email Quick Action to loop in the stakeholders.

C.

Use child Cases to interact with the partner.

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