Emotional intelligence (EI) encompasses a broad range of skills that include accurately identifying emotions in ourselves and others, as well as understanding and managing those emotions effectively. This set of abilities is crucial for project managers as it aids in fostering better communication, conflict resolution, and team leadership.
For further reading on the importance of emotional intelligence in project management, you might find the following resources insightful:
Emotional Intelligence in Project Management
Using emotional intelligence to improve project performance
Emotional Intelligence for Project Managers
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