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A project manager has received feedback from stakeholders regarding poor communication about project progress.

A project manager has received feedback from stakeholders regarding poor communication about project progress. Weekly status reports were provided to the project management office (PMO), and the standard communications management plan was followed.

What should the project manager do?

A.

Perform a root cause analysis (RCA) of the existing communication approach.

B.

Ensure that all of the complaining stakeholders are on the distribution list.

C.

Create a change request for implementing an online collaboration tool.

D.

Distribute hard copies of status reports and confirm that messages were read.

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