A PMO was recently established to support the organization's new strategy following a global restructuring...

PMI PMI-PMOCP Question Answer

A PMO was recently established to support the organization's new strategy following a global restructuring process.

Which two actions should the PMO leader take to effectively identify the expectations of PMO customers? (Choose 2)

Review existing PMO guidelines and processes to ensure alignment with assumed customers' needs.

Analyze past performance reports of the company's projects to create a catalog of services for the PMO.

Establish a feedback loop with PMO customers to continuously gather insights on how the PMO can better support their needs.

Conduct one-on-one interviews with C-suite executives to understand their strategic goals and how the PMO can support achieving them.

Survey all employees to gather general feedback on the PMO's role and impact on the organization.

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