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A newly hired PMO professional is tasked with improving the executives' level of satisfaction with...

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A newly hired PMO professional is tasked with improving the executives' level of satisfaction with the PMO's performance. The PMO was established last year and has not been very successful in attending to the needs of the PMO customers.

Which two actions should the PMO professional take to address this issue? (Choose 2)

A.

Assess the maturity of the services the PMO is delivering and determine which services need to elevate their proficiency levels.

B.

Ensure that the services the PMO provides are the correct ones for the current PMO customers' needs.

C.

Measure how well the organization manages portfolios, programs, and projects to assess the PMO's overall maturity.

D.

Review the compliance of PMO customers with the PMO processes to evaluate the PMO's maturity.

E.

Evaluate the organization's project management capability across departments to determine the PMO's maturity level.

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