What should the agile practitioner do?

Agile encourages team collaboration and self-organization. If a team member feels underutilized, the team should be encouraged to engage that person more fully, leveraging their skills across tasks. According to the PMI Agile Practice Guide (Section 4.3: Team Performance) and Mike Griffiths’ PMI-ACP Exam Prep Book (Chapter 3: Team Development), the agile practitioner supports healthy team dynamics and facilitates inclusive participation.

Option C is correct: promoting team-level inclusion helps resolve underutilization and fosters engagement.

Option A is a last resort and undermines team stability.

Option B reframes the issue as a performance problem when it may not be.

Option D unnecessarily escalates what should be resolved within the team.