What should be done with this story?

According to the PMI Agile Practice Guide (Section 5.3 Sprint Review and Acceptance) and Mike Griffiths’ PMI-ACP Exam Prep Book (Chapter 6: Value-Driven Delivery), stories are only marked complete if they meet the Definition of Done (DoD) and are accepted by the product owner and stakeholders. If the customer (or their representative) raises a legitimate concern during the review, the story should be treated as incomplete until consensus is reached or it meets expectations.

Option A is correct: if the story does not meet customer expectations, it should be reprioritized for the next sprint or refined.

Option B and D incorrectly assume that product owner or team authority overrides customer feedback.

Option C suggests discarding the story, which is inappropriate if the customer still needs the functionality.

Stakeholder feedback is critical in agile, and the goal is delivering value, not simply completing a checklist.