The correct answer is C – Work with the team to create a solution for disseminating team knowledge throughout the company.
Agile values shared learning and continuous improvement. A lack of accessible organizational knowledge is a systemic issue. The agile practitioner should help the team implement lightweight, repeatable knowledge-sharing practices—such as wikis, communities of practice, or internal retrospectives.
From the PMI Agile Practice Guide:
“Organizational learning is an essential part of agile culture. Sharing information across teams enables continuous improvement and avoids repeated mistakes.”
(PMI Agile Practice Guide, Section 7.1 – Organizational Learning)
Mike Griffiths adds:
“Coaching agile teams includes promoting knowledge sharing mechanisms across the organization. Practices like open reviews, documentation wikis, or retrospective reports can help teams learn from each other.”
(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 7 – Continuous Improvement)
Why the other options are incorrect:
A suggests reporting but may become overhead without solving the core issue.
B avoids organizational improvement by isolating the team.
D brings in external help when the issue can be resolved internally.
Answer: C
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