The correct answer is C – Ensure that members begin to self-organize as small teams with efficiently distributed skills.
Agile emphasizes self-organizing teams. When teams are too large, splitting into smaller teams is a good practice (Scrum recommends 5–9 members per team). However, rather than top-down assignment, the Scrum Master should enable and support self-organization. Teams should be encouraged to form organically while ensuring knowledge-sharing and cross-functional capabilities.
From the PMI Agile Practice Guide:
“Agile leaders support team self-organization by creating an environment of trust and encouraging the team to determine how best to accomplish their work.”
(PMI Agile Practice Guide, Section 5.2 – Team Composition)
Mike Griffiths writes:
“Agile teams are self-organizing, and the role of the leader is to facilitate the conditions for that to occur, not to direct assignments.”
(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 4 – Team Performance)
Why other options are less appropriate:
A suggests command-and-control behavior, which is contrary to Agile values.
B makes assumptions about comfort levels and may ignore skill diversity.
D disregards team input and imposes a solution, limiting buy-in and trust.
Answer: C
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