For a car insurance quote case type, you must create a view for the customers...

Before you add fields to a view, you need to decide how users enter values into the field and whether the fields require a data source. These decisions determine the type and configuration of the fields that you add to the view. For example, you can use different types of controls to allow users to enter values in different ways, such as text inputs, drop-down lists, radio buttons, etc. You can also use different types of data sources to populate the fields with values from your application data or external systems, such as data pages, report definitions, connectors, etc. References: https://community.pega.com/knowledgebase/articles/user-interface/86/adding-fields-view