Comprehensive and Detailed Explanation from Pega Robotics System (Exact Extract & Context):
According to the Pega Robotics Automation Design and Implementation Guide:
“Robotic Automation is best suited for rule-based, repetitive, and structured tasks that do not require subjective judgment or complex decision-making.”
The guide further clarifies:
“Tasks that involve human decision-making, subjective evaluation, or business judgment are not suitable for automation through RPA, as these require contextual understanding and cognitive reasoning.”
It also specifies:
“Processes that occur infrequently, such as quarterly or annual events, are not ideal candidates for automation due to low execution frequency and limited ROI from automation development and maintenance.”
Therefore:
Option A: Complex processes that require human decision management — ❌ Not suitable, as they depend on human reasoning.
Option D: Rarely occurring processes such as sending annual reports — ❌ Not suitable, since they do not provide sufficient automation value or frequency.
Options B, C, and E describe processes that are well-suited for Pega Robotics (they are repetitive, multi-application, or rules-driven).
Document References (Exact Extracts Source)
Pega Robotics Automation Design and Implementation Guide – Identifying Suitable Tasks for Automation
Pega Robotic Process Automation Studio Training Material – Process Selection and ROI Criteria
Pega Certified Robotics System Architect Study Guide – Automation Best Practices Section
Final Verified Answer: A and D
