The Business Change Manager (BCM) reviews the Business Case to confirm that the plans for benefits realization are sound and achievable. The BCM ensures that the expected benefits are realistic, measurable, and aligned with the organization's strategic objectives.
The MSP Practitioner states:“BCMs will review it to confirm that benefit realizations have been handled correctly.”This review helps identify risks or gaps in benefit planning early, enabling corrective actions before programme progression.
While the SRO approves the Business Case and the Programme Manager produces it, the BCM’s critical role is to validate the benefits-related aspects, ensuring the programme can deliver its expected value effectively and sustainably.
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