Exin ITILFND Question Answer
Which TWO BEST describe the guiding principles?
Short term
Standards
Recommendations
Long-term
1 and 4
3 and 4
1 and 2
2 and 3
A guiding principle is a recommendation that provides universal and enduring guidance to an organization, which applies in all circumstances, regardless of changes in its goals, strategies, type of work, or management structure.
https://www.bmc.com/blogs/itil-guiding-principles/#:~:text=A%20guiding%20principle%20is%20a,of%20work%2C%20or%20management%20structure .
TESTED 15 Jul 2025
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