Exin ITILFND Question Answer
Which term is used to describe removing something that could have an effect on a service?
A change
An incident
An IT asset
A problem
A change is defined as the addition, modification, or removal of anything that could have a direct or indirect effect on services
https://www.bmc.com/blogs/itil-change-enablement/#:~:text=A%20change%20is%20defined%20as,or%20indirect%20effect%20on%20services.
TESTED 15 Jul 2025
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