Which statement describes the influence of services on service consumers' outcomes, costs, and risks?

DPI explains that servicesinfluence consumer outcomes, costs, and risksin complex ways. They may enable desired outcomes while also introducing new costs and risks. Thus, services cansupport some outcomes and negatively affect others. They never remove all risks (contradicts B), cost reduction is not the sole benefit (contradicts C), and D oversimplifies the cost-value relationship.

(Reference: ITIL® 4 Strategist DPI, section on "Understanding value, outcomes, costs, and risks")