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An organization is making a major improvement to how they create and deliver IT services.

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An organization is making a major improvement to how they create and deliver IT services. They need to collect feedback about what issues staff have with the improvement.

Which is an appropriate method for this?

A.

Ask managers to provide information about staff attitudes to the change

B.

Send frequent email updates explaining the importance of the change

C.

Provide responses to frequently asked questions (FAQ) on a website

D.

Provide managers with the tools they need to manage people through the change

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