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A service provider identified several errors in the IT infrastructure which cannot be resolved for...

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A service provider identified several errors in the IT infrastructure which cannot be resolved for various reasons. The Infrastructuremanagement team identified workarounds which reduced the likelihood of incidents caused by those errors to a minimumHowever, the team is aware of the errors and needs to monitor and regularly review them to ensure that the impact assessment and the workarounds remain valid.

Howshould automation of problem management support the team in this situation?

A.

By supporting the problem management metrics

B.

By supporting, separation of problem and known errors

C.

By supporting problem diagnosis with machine learning

D.

By supporting automated periodic control of known errors

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