ITIL ITIL-4-Foundation Question Answer
Which service value chain activity deals with the purchase of new products?
Engage
Obtain/build
Plan
Improve
In ITIL, there are six activities in the service value chain which represent the steps an organization takes in the creation of value:
Design and Transition
Obtain/Build
Deliver and Support
https://www.bmc.com/blogs/itil-service-value-chain/
TESTED 13 Jul 2025
Copyright © 2014-2025 ACE4Sure. All Rights Reserved