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An organization has started a digital transformation programme, and wants to create a culture of...

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An organization has started a digital transformation programme, and wants to create a culture of innovation. This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience.

Which approach is the CIO using to support the programme?

A.

Encouraging digital technology opportunities

B.

Establishing a mantel intelligence culture

C.

Giving employees time for training and development

D.

Working with workflow and talent management

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