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Which best describes your responsibility in supporting customers?

HDI HD0-400 Full Course Access
HDI HD0-400 View All Questions

Which best describes your responsibility in supporting customers?

A.

Work to achieve priorities set by customers.

B.

Decide which calls are correctly processed by level 2 support.

C.

Ensure that analysts close all calls.

D.

Screen calls that are received by the Support Centre.

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