The exact extract states that personnel should be cautious when unloading goods and that violent loading and unloading are not allowed. The correct answer is True. This is especially important for Huawei Smart PV and ESS products because inverters, battery modules, cabinets, optimizers, communication equipment, and other electrical devices can be damaged by dropping, impact, vibration, collision, puncture, or mishandling. For ESS products, the requirement is even stricter because battery damage can create safety hazards such as leakage, smoke, thermal runaway, fire, or explosion. Huawei ESS manuals warn against mechanical vibration, falling, collision, punctures, and strong impact because these conditions can damage batteries or cause fire. Therefore, warehouse and logistics handling must follow controlled unloading, approved lifting methods, packaging protection, and careful movement. The statement is a basic but mandatory safety-management rule, so it is true. References: Huawei ESS transportation/storage and battery safety documentation.