The correct sequence is shock, defensive retreat, acknowledgement, adaptation to change . In Value Methodology, proposed alternatives often challenge existing assumptions, designs, ownership positions, or organizational habits. Therefore, resistance to change must be anticipated and managed as part of facilitation, presentation, and implementation. The CVS study material places team building and facilitation knowledge within the areas of team dynamics, consensus building, habits, attitudes, creativity roadblocks, and effective presentation. ( )
The first reaction to significant change is usually shock , where stakeholders are surprised or unsettled by the proposed departure from the current approach. This is followed by defensive retreat , where individuals may protect the original concept, defend prior decisions, or resist the implication that improvement is possible. The next stage is acknowledgement , where stakeholders begin to recognize the validity of the new information, value alternative, or improvement opportunity. Finally, adaptation to change occurs when the organization accepts the revised direction and begins integrating it into practice. This aligns with VM implementation guidance, where accepted alternatives must be planned, committed to, tracked, and embedded into the organization. ( )
References/topics: VM Facilitation and Team Dynamics; Change Management Strategies; Presentation Phase; Implementation Activities; Team Dynamics.
