In ServiceNow,Templatesare used to quickly populate fields in a form with pre-defined values, improving efficiency and consistency.
C. Stamp
TheStamp icon(????) on the form header provides access toTemplate features.
Clicking this icon allows users to applypre-configured templatesto quickly fill out form fields.
Users can also create, manage, and applypersonalorglobal templatesfrom this menu.
Example Usage:
AService Desk Agentapplying an "Urgent Incident" template to auto-fill priority, assignment group, and category fields.
A. Paper Clip
ThePaper Clipicon is used forattaching filesto a record, not for templates.
B. More Options (…)
TheMore Optionsmenu provides additional record actions, but templates are accessed through theStampicon.
D. Context Menu
TheContext Menu(right-click or three-line menu) provides form options but doesnotdirectly access templates.
[References:ServiceNow Documentation:Using Form Templates, ServiceNow Admin Guide:Creating and Managing Templates, , , , ]