Which interface allows users to search articles, submit requests, and browse communication notices?

Employee Self-Service (ESS)is the interface in ServiceNow that allows employees to:

Search for knowledge articles.

Submit service requests.

View notifications and communication updates.

ESS is designed to provide a simple, user-friendly interface for employees to interact with IT and other departments.

Explanation of Incorrect Options:

Customer Service Management (A)→ Used for customer support,not internal employee requests.

Service Portal (B)→ A broader framework that ESS can be built on, butESS is the specific user interfacefor employee interactions.

One Stop Shop (D)→ Not a standard ServiceNow term or interface.