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Cloud Kicks has recently started using Entitlements within its support process.

Cloud Kicks has recently started using Entitlements within its support process. Service agents are selecting entitlements with similar names that

are incorrectly associated with the account assigned on the case.

What should a consultant recommend to meet the requirements and help service agents?

A.

Enable lookup filters.

B.

Configure a Quick Action.

C.

Set OWD sharing to Private.

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