Salesforce CRT-261 Question Answer
As part of a service improvement project, Cloud Kicks (CK) has implemented Knowledge
management for its support agents. Several months after the implementation, CK management
notices an inconsistency in reported customer satisfaction. Key performance Indicators (KPIs) show a
decrease; however, many customers have provided testimonials about great support experiences.
Which KPI could help explain the disparity?
CRT-261 PDF/Engine
- Printable Format
- Value of Money
- 100% Pass Assurance
- Verified Answers
- Researched by Industry Experts
- Based on Real Exams Scenarios
- 100% Real Questions
Get 60% Discount on All Products,
Use Coupon: "8w52ceb345"
