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A consultant has been hired to integrate a client's phone system with Salesforce.

Salesforce CRT-261 Full Course Access
Salesforce CRT-261 View All Questions

A consultant has been hired to integrate a client's phone system with Salesforce.

What should the consultant consider using for this integration?

A.

Service Cloud Call Center

B.

Lightning Dialer

C.

Service Cloud Softphone Layout

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