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A talent development (TD) professional facilitates a three-week training course for all of a company's...

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A talent development (TD) professional facilitates a three-week training course for all of a company's new hires. Company onboarding guidelines state that new hires must pass the course final exam with a score of 80% or higher in order to continue in the job, but the guidelines also provide for some discretion on the part of the hiring manager. Participant A fails the final exam with a score of 78%. Participant A was frequently late to training, did not readily participate, and fell asleep twice during the course.

What should the TD professional do?

A.

Consult with the human resources (HR) department and the hiring manager, and offer to have Participant A retake the exam.

B.

Recommend termination of Participant A.

C.

Provide the exam results to the HR department and the hiring manager.

D.

Document the observable behaviors, and provide these data points to the HR department and the hiring manager.

E.

Reassess the exam scoring process.

F.

Redesign the course to make it more engaging.

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