Which of the following best describes how a quality professional should conduct an organizational assessment...

To ensure safe transitions of care, a quality professional should focus on evaluating the processes for discharges and transfers (Answer A). This approach involves examining theprotocols and procedures that are in place for discharging patients from one level of care to another, such as from a hospital to a skilled nursing facility or home. Evaluating these processes helps identify potential gaps, inconsistencies, or risks that could compromise patient safety during transitions. It also ensures that all necessary information, including medication lists, follow-up care instructions, and patient education, is communicated effectively between care providers.

The other options are important aspects but do not encompass the entire scope of ensuring safe transitions:

Auditing documentation of patient discharge summaries (B) focuses only on the documentation aspect, not the overall process.

Reviewing patient feedback abouttransfers to skilled nursing facilities (C) is valuable but limited to patient perceptions rather than assessing the entire transition process.

Assessing case management discharge and transfer records (D) looks at specific records but may miss broader process issues.