Which of the following is an appropriate way to resolve conflict?
A.
Find a convenient time and place to discuss the issue rationally
B.
Use power and authority to realign the conflict to support the larger organization
C.
Work together to find a mutually agreeable solution
D.
Document the resolution in the personnel files of all parties involved in the conflict
The Answer Is:
C
This question includes an explanation.
Explanation:
Detailed Explanation: Working together to find a mutually agreeable solution is a constructive approach to conflict resolution, as it fosters collaboration and ensures that all parties feel heard and respected. This approach leads to more sustainable solutions and strengthens team cohesion. According to the BoK, conflict resolution skills are essential in quality management for maintaining productive working relationships and promoting a positive organizational culture.
CMQ-OE PDF/Engine
Printable Format
Value of Money
100% Pass Assurance
Verified Answers
Researched by Industry Experts
Based on Real Exams Scenarios
100% Real Questions
Get 65% Discount on All Products,
Use Coupon: "ac4s65"