Which of the following actions will help make on-the-job training more effective?

Establishing well-defined training objectives is the most fundamental and impactful step in ensuring the effectiveness of any training, including on-the-job training. Objectives provide:

Clarity of Purpose: Clear objectives clearly define what the training should achieve, aligning both trainer and trainees towards specific outcomes (ASQ CMQ/OE Handbook, p. 152).

Targeted Content: Objectives guide the selection of training content and methods, ensuring relevance to the desired outcomes (ASQ CMQ/OE Handbook, p. 152).

Measurability: Well-defined objectives allow for post-training evaluation and assessment of whether the training successfully met its goals (ASQ CMQ/OE Handbook, p. 153).