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Satisfied with the outcome of a Requirements Workshop, a Business Analyst (BA) attributed the success...

Satisfied with the outcome of a Requirements Workshop, a Business Analyst (BA) attributed the success to preparation. The assigned task had been to document the requirements for capturing details on vehicle incidents for Personal Auto.

    Before the session, the BA reviewed ClaimCenter functionality by creating a new Personal Auto Claim involving physical damage to a vehicle.

    During review, the BA saw that ClaimCenter did not have a graphical representation of a vehicle with clickable hot spots to identify the damage areas like they have in their current application.

    Upon further research, the BA found that Guidewire does offer this functionality and even provides a Graphical Incident Capture Accelerator to ease implementation.

    During the workshop, the BA was able to clearly present all options for capturing vehicle incident details. Instead of having to develop the Vehicle Incident Capture functionality from scratch, the team was able to make a quick decision to add this functionality and end the meeting 30 minutes early.

Which two outcomes demonstrate the importance of preparing for a Requirements Workshop by becoming familiar with the features and functionality of ClaimCenter? (Choose two.)

A.

The BA prevented the team from rebuilding something in a less effective way.

B.

The BA was able to compare their legacy process to how ClaimCenter handles the same business process.

C.

The BA was able to gain team acceptance of the base product process instead of the legacy system process.

D.

The BA was able to make decisions in advance about where gaps existed and where changes were needed.

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