An auto accident in Chicago, Illinois has been reported to Succeed Insurance.

ClaimCenter uses a logic-based process called Segmentation to categorize claims and Assignment to route them.

Complexity (Points):The "Total Loss Points" score of38is significantly high. In standard configuration, high scores (typically indicating severe damage or total loss potential) trigger aHigh Complexitysegmentation.

Assignment (Geography):The accident occurred inChicago (Midwest). The assignment rules will match the geography (Midwest) with the complexity (High/Complex). Therefore, it routes to theMidwest Complex Auto Adjusters Group.

Workplan (Activity):The specific note regarding an "expert inspection" translates into a generatedActivity(likely "Assign Vehicle Inspection" or similar) added to the claim's workplan.

Why other options are incorrect:

A & D (Low/Mid Complexity):A score of 38 is too high for "Low Complexity" (which is usually for simple fender benders). Assigning a complex claim to a "Low Complexity" group would violate standard routing logic.

C (Supervisor):Modern ClaimCenter configurations prefer Straight-Through Processing (STP) to a working group. Routing to a Supervisor is generally a fallback for exceptions, whereas this is a standard high-severity scenario that should go directly to the specialized adjusters.