ANeeds Analysisis performed to understand what the customer or organization requires before defining or delivering services.
EPI describes Needs Analysis as capturing:
Business RequirementsWhat the organization must achieve operationally.
Physical Infrastructure RequirementsRequirements for power, cooling, space, connectivity, redundancy, capacity, etc.
Legal RequirementsCompliance obligations such as regulatory, contractual, jurisdictional, and statutory rules.
However,Commercial Requirements(pricing, costs, margins, commercial terms) arenot part of the Needs Analysis.
These are considered duringcommercial evaluation, service portfolio development, or financial management, not in defining operational needs.
Thus, the correct answer isC — Commercial requirements.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
Needs analysis focuses on business, infrastructure, and legal needs.
Commercial factors are handled separately outside the needs analysis phase.
