Key Performance Objectives (KPOs) need to be defined.

KPOs are strategic and operational performance objectives that must support:

Daily operations

Weekly operational control

Monthly service reporting

Quarterly reviews

Annual strategic planning

EPI emphasizes that performance objectives must be measurableacross multiple timeframes, depending on the operational layer:

Weekly→ short-term operational checks

Monthly→ service-level analysis and trend review

Yearly→ strategic improvement and long-term performance planning

Therefore,weekly, monthly, and yearly intervalsare all suitable for KPOs.

Thus,Dis correct.

EPI DCFOM-Aligned Reference Concepts (Paraphrased)

Performance measurement occurs across multiple time horizons.

KPOs must be aligned to operational, tactical, and strategic levels.