Henry is the business analyst for the UUH Organization.

 A work product is any artifact created or modified as part of the business analysis work, such as models, diagrams, matrices, documents, or presentations12. A work product can be used to communicate, analyze, verify, or validate the requirements, or to support decision making or problem solving3. Requirements documentation is not a work product, but a deliverable, which is a work product that is formally reviewed, agreed upon, and delivered to a stakeholder or customer4.Interview questions and notes, presentation slides, and meeting agendas and minutes are examples of work products that can be used to develop the requirements. References:

1: BABOK® Guide, Version 3.0, p. 10

2: Business Analysis Expert Certification, CCBA® | IIBA®

3: CCBA® and CBAP® Certifications Study Guide, Chapter 2

4: BABOK® Guide, Version 3.0, p. 11