Which option is NOT used in Business Process Management (BPM)?
A.
Six Sigma
B.
Lean Management
C.
Overhead value analysis
D.
Total Quality Management (TQM)
The Answer Is:
C
This question includes an explanation.
Explanation:
Overhead value analysisis not a standard BPM methodology. The most commonly integrated methodologies in BPM include:
Six Sigma(focuses on reducing variation and defects)
Lean(focuses on removing waste)
TQM(continuous quality improvement across the organization)
“BPM incorporates tools and methodologies such as Lean, Six Sigma, and TQM to drive process improvement. Overhead value analysis is not a formally recognized BPM technique.”
– ABPMP CBOK®, Chapter 6 – Process Performance Management
[Reference: ABPMP CBOK®, Chapter 6 – Process Performance Management, ]
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